Privacy Policy — bd97

At bd97, your privacy is a top priority. This Privacy Policy sets out in detail the manner in which bd97 ("we", "us", or "the Platform") collects, processes, stores, and protects personal information when you access or use our online casino and sports betting services at bd97.asia. By creating an account or continuing to use our platform, you acknowledge that you have read and understood this policy.

This policy applies to all users of bd97.asia, including visitors, registered members, and active players located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other areas of Bangladesh. We are committed to handling your data responsibly and transparently in accordance with best practices for online platforms.

Information We Collect

We collect personal information that is necessary to provide our services, verify your identity, process transactions, and ensure a safe and fair gaming environment. The categories of information we may collect include:

• Identity information: full name, date of birth, national ID or passport number, and a selfie or government-issued photo for KYC verification.
• Contact information: email address, mobile phone number (used for bKash/Nagad/Rocket verification and OTP delivery), and residential address.
• Financial information: payment method details (bKash wallet number, Nagad number, Rocket number, Upay account, Visa/Mastercard details), transaction history, deposit and withdrawal records.
• Gaming activity: game history, betting patterns, wagering amounts, wins and losses, session duration, and responsible gaming self-assessments.
• Technical data: IP address, device type and model, operating system, browser type, screen resolution, referral URL, and Bangladesh Standard Time (BST, UTC+6) session timestamps.

We do not collect sensitive data such as political opinions, religious beliefs, or biometric data beyond the minimum required for identity verification. We also do not collect data from users who are not actively engaging with our platform.

How We Use Your Information

bd97 uses the information we collect strictly for lawful purposes related to operating the platform, delivering services, maintaining account security, and improving the overall player experience. We do not sell your data to third parties for advertising or marketing purposes.

How We Share Your Data

bd97 does not sell, rent, or trade your personal data. We may share limited information with trusted third parties only in the following circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and international card networks (Visa, Mastercard) receive only the minimum data required to authorize and complete your financial transactions.
• Identity verification services: third-party KYC providers who assist in verifying player identity documents under strict confidentiality agreements.
• Technology service providers: hosting, database management, cybersecurity, and analytics vendors who process data on our behalf under data processing agreements.
• Legal authorities: where required by applicable law, court order, or regulatory request, we may disclose personal data to competent authorities in Bangladesh or internationally.

Any third party receiving your data is contractually required to maintain its confidentiality, use it only for the specified purpose, and implement appropriate security measures. We do not authorize third parties to use your data for their own commercial purposes.

Cookies and Tracking Technologies

bd97.asia uses cookies and similar tracking technologies to enhance your browsing experience, maintain login sessions, and collect aggregated analytical data. A cookie is a small text file stored on your device by your browser when you visit our platform.

We use the following categories of cookies on our platform:

• Essential cookies: strictly necessary for the platform to function — session management, authentication tokens, and security checks. These cannot be disabled without impacting core service functionality.
• Analytical cookies: help us understand how players navigate the platform — which games are most popular, which pages load slowly, and where users drop off. Data is aggregated and anonymized.
• Functional cookies: remember your preferences such as language settings, currency display, and theme choices so you do not need to reconfigure them on each visit.

Data Security

bd97 employs industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive fields including financial data and hashed password credentials, automated fraud detection systems that flag unusual account activity, and regular security audits of our platform and underlying infrastructure.

While we take every reasonable precaution, no digital platform can guarantee absolute security. We encourage all bd97 players to use strong, unique passwords, enable two-factor authentication where offered, and to contact us immediately at [email protected] if they suspect any unauthorized access to their account.

Data Retention

bd97 retains personal data for as long as your account remains active and for a reasonable period thereafter to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically, account and transaction records are retained for a minimum period to meet anti-money laundering (AML) and Know Your Customer (KYC) compliance requirements.

When your data is no longer required for these purposes, we will securely delete or anonymize it. If you request account deletion, we will process your request in accordance with applicable retention requirements and notify you once your data has been purged from our active systems.

Your Rights as a Player

bd97 respects your right to control your personal data. As a registered player on our platform, you are entitled to exercise the following rights by contacting our support team:

• Right of access: you may request a copy of the personal data we hold about you, including account information, transaction history, and any KYC documentation we have on file.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you may request that we correct or update it without undue delay.
• Right to deletion: you may request that we delete your account and associated personal data, subject to our retention obligations under applicable law and AML/KYC regulations.
• Right to restrict processing: you may ask us to pause or limit the processing of your personal data in specific circumstances, such as while a dispute is being resolved.
• Right to data portability: you may request that we provide your data in a structured, machine-readable format so it can be transferred to another service provider where technically feasible.

To exercise any of the above rights, please send a written request to [email protected]. We will acknowledge your request within 48 hours and aim to complete it within 30 days. We may need to verify your identity before processing certain requests to protect the security of your account.

Third-Party Links

bd97.asia may contain references to third-party payment services such as bKash, Nagad, Rocket, and Upay. Please note that these are independent platforms with their own privacy policies. bd97 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any external service you use in connection with your bd97 account.

Children's Privacy and Age Restriction

bd97 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, solicit, or store personal data from persons under the age of 21. If we discover that a user under 21 has registered an account or provided personal data, we will immediately suspend that account and delete all associated data without notice.

Parents and guardians who believe their child may have accessed bd97 or provided personal information are urged to contact us immediately at [email protected]. We treat all such reports with the highest priority and will take swift action to remove any underage account and its associated data from our systems. All bd97 players must be 21+ only.

Changes to This Privacy Policy

bd97 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, applicable law, or technological developments. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of bd97.asia after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically, particularly before making any deposits or sharing additional personal information with us.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd97 handles your personal data, our dedicated support team is available to assist you. We are committed to addressing all privacy-related matters promptly and transparently.

Email us at: [email protected]