bd97 Responsible Gaming

Our Commitment to Responsible Gaming

At bd97, responsible gaming is not a policy footnote — it is a core value that shapes how we build and operate our platform for Bangladeshi players. We understand that while most players enjoy cricket betting, live casino, and slots purely for entertainment, some may develop unhealthy habits that deserve early attention and proper support.

Our platform is built with a suite of player-protection tools that give you full control over your own gaming activity. From daily deposit limits to complete self-exclusion, every feature is designed to make it easy for you to stay in control and enjoy gaming as a form of entertainment — not a financial strategy or escape.

We work closely with our support team based in Dhaka to ensure that players from Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh can access responsible gaming assistance in a timely manner. If you ever feel that your gambling habits are becoming a concern, bd97 is here to help — not to judge.

Deposit Limits — Staying Within Your Budget

bd97 encourages every player to set a deposit limit before they begin playing. A deposit limit caps the maximum amount of money you can transfer into your bd97 account over a chosen period, preventing impulsive top-ups that go beyond what you can comfortably afford.

You can choose from the following limit periods:

• Daily limit — resets every 24 hours at midnight Bangladesh Standard Time (BST, UTC+6).
• Weekly limit — resets every Monday at 00:00 BST.
• Monthly limit — resets on the 1st of each calendar month at 00:00 BST.

Time-Out — Take a Break When You Need It

A time-out is a short-term pause on your bd97 account. During a time-out, you will not be able to log in, place bets, or make deposits. All existing withdrawal requests will be processed as normal. You can activate a time-out for any of the following durations:

• 24 hours — ideal for a brief cooling-off period after a long gaming session.
• 1 week — helpful if you feel you need more distance from the platform.
• Up to 6 weeks — a more meaningful break while retaining the option to return.

To activate a time-out, log into your account and navigate to the Responsible Gaming settings, or contact our support team at [email protected]. Time-outs cannot be shortened once activated.

Self-Exclusion — A Long-Term Commitment

If you believe gambling has become a serious problem that a short time-out cannot resolve, bd97 offers a self-exclusion program. Self-exclusion is a formal agreement between you and bd97 to close your account and prevent you from opening new accounts for the duration you choose.

Available self-exclusion periods at bd97:

• 6 months — a significant break to reassess your relationship with gambling.
• 1 to 5 years — a longer commitment for those who need more structured distance.
• Permanent exclusion — a lifetime ban from bd97 with no option to reopen.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, education, or background. The earlier it is identified, the easier it is to address. If you answer yes to two or more of the following questions, we encourage you to contact our support team or consider activating a time-out or self-exclusion.

• ?Do you spend more money gambling than you originally planned?
• ?Do you borrow money or sell possessions to fund your gambling?
• ?Do you feel anxious, irritable, or restless when you try to cut down or stop?
• ?Has gambling caused problems with your family, friends, or work?
• ?Do you chase losses by placing larger bets to try to win back what you lost?
• ?Do you hide your gambling activity from people close to you?

If these patterns sound familiar, please do not hesitate to reach out. Seeking help is a sign of strength, not weakness. Our support team at bd97 will treat every enquiry with full confidentiality and without judgement.

Tips for Safer Play

Responsible gaming starts with good habits formed before you sit down to play. Here are practical guidelines that bd97 recommends for all players, especially those who enjoy cricket betting, slots, and live casino games:

• Set a strict budget before you start — only gamble with money you can afford to lose.
• Never chase losses — accept that losing is part of the game and walk away when your budget is spent.
• Balance your time — schedule regular breaks and do not let gambling sessions run longer than planned.
• Keep gambling as entertainment — treat any losses as the cost of entertainment, not as a financial loss to recover.
• Avoid gambling when stressed or emotionally vulnerable — emotional states impair decision-making and lead to higher risks.

Get Help — We Are Here for You

If gambling is causing distress in your life or the lives of people you care about, please reach out immediately. bd97's support team operates around the clock and is ready to assist players across Bangladesh with discretion and care.